Last updated: 8 of May 2026
1. Introduction
Spruced Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company Name: Spruced Services Ltd
Business Type: Cleaning, removals, and home improvement services
Operating Areas: Scotland, including Glasgow, Edinburgh, Dundee, and Aberdeen
For data protection enquiries, please contact us using the details provided in Section 10.
3. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Address
- Email address
- Telephone number
- Details relating to enquiries, quotes, or services requested
- Payment-related information (where applicable)
- Any information you voluntarily provide via contact forms, email, or telephone
We do not knowingly collect data from children.
4. How We Collect Your Data
We collect personal data when you:
- Complete a contact or enquiry form on our website
- Request a quote or book a service
- Communicate with us by phone, email, or social media
- Use our website (via cookies and analytics tools)
5. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide quotes
- To deliver and manage our services
- To process payments and issue invoices
- To communicate regarding appointments or service updates
- To comply with legal and regulatory obligations
- To improve our website and services
We will only process your data where we have a lawful basis to do so.
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – where processing is necessary to provide our services
- Legitimate Interests – to operate and improve our business
- Legal Obligation – to comply with applicable laws
- Consent – where you have explicitly provided it (e.g. marketing communications)
7. Data Sharing
We do not sell or rent your personal data to third parties.
We may share your data only where necessary with:
- Payment processors
- Accountants or professional advisers
- Subcontractors where required to deliver services
All third parties are required to respect the security of your data and process it lawfully.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
11. Cookies
Our website may use cookies to improve user experience and analyse website traffic. For full details, please see our Cookie Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Telephone: 0843 65 98 021
Business Hours: Monday to Friday, 9am – 5:00pm